Troubleshooting Guide: How to Verify and Fix a Stuck Microsoft Outlook Mac

Nexus February 21, 2024 0

Making macOS as safe as possible has recently been one of Apple's priorities. Although users and app developers may occasionally experience some difficulty, macOS is as reliable, safe, and virus-free as it can be.

Gatekeeper is one of the new features you will encounter as part of that procedure. It verifies that your security settings authorize the programs you are attempting to install on your Mac. The popup that reads "verifying [app name]" is one of the few obvious indications that Gatekeeper is active.

This usually only occurs during the first installation of an app, although updates may also cause it to occur. And occasionally, it happens again with no obvious cause. One instance would be if the message "verifying Microsoft Outlook" appeared on your Mac screen and became stuck. This post will show how to resolve it.

Why Am I Getting "Verifying Microsoft Outlook" on My Mac?

When you update or download programs from the internet, etc., that are not available through the App Store, the Microsoft Outlook Mac verification prompt displays.

 

This popup is a specific type of graphical user interface known as CoreServiceUIAgent.

By utilizing the CoreServiceUIAgent - Verify "xxx" function, the macOS built-in security feature Gatekeeper will alert you when you are downloading programs from sources other than the App Store.

Ways to Resolve "Verifying Microsoft Outlook" On Mac

1. Force-Stop and Open Outlook Again

Force-quit Microsoft Outlook and the CoreServicesUIAgent process when you see a stuck "Verifying Microsoft Outlook" popup on your Mac. Often, relaunching Microsoft's email client from scratch fixes sporadic verification issues.

To terminate both processes, you need to utilize macOS's Activity Monitor. Here's how to do it:

●     Launchpad should be open. Choose Other > Activity Monitor.

●     Select Stop after highlighting the Microsoft Outlook process under the CPU tab.

●     Choose Force-Quit.

●     Once the coreservicesuiagent process has been highlighted, choose Stop > Force-Quit.

Advice: To find the Microsoft Outlook and CoreServicesUIAgent processes more quickly, use the Activity Monitor's search box.

2. Restart your Mac.

If the "Verifying Microsoft Outlook" problem continues, restart your Mac. Although it may sound cliche, a macOS restart resolves many transient issues and conflicts that impede the proper operation of key processes. To carry out that:

●     Click on the Apple menu, then choose Restart.

●     Disable When you log back in, choose Restart again and reopen Windows (this causes macOS to reload apps from scratch after the reboot).

3. Update Outlook and Other Microsoft Applications

Updating Microsoft Outlook is essential for fixing compatibility problems that might result in possible Mac verification problems. Updates are managed automatically by a background program called Microsoft AutoUpdate, although it's advisable to confirm again.

 

If Outlook still opens with the message "Verifying Microsoft Outlook," go to the menu bar and choose Help > Check for Updates. If there are any new updates for Microsoft Outlook, choose Update from the Microsoft AutoUpdate box that appears. While you're at it, we advise you to update any other Microsoft software.

 

The following steps will help you manually activate Microsoft AutoUpdate if the email client does not launch:

●     Choose Go to Folder by right-clicking the Finder icon in the Dock.

●     Enter the route below and hit Enter: /Library/Microsoft/Application Support/MAU2.0

●     Click Microsoft AutoUpdate twice.

●     Choose Check for Updates, then give Microsoft AutoUpdate time to look for any updated Microsoft software.

●     Next to Microsoft Outlook, click Update. Choose Update All if several Microsoft software updates are still pending.

4. Give a whole disk of Microsoft Outlook Gain access

Provide elevated disk rights to Microsoft Outlook on your Mac and see whether it resolves the "Verifying Microsoft Outlook" problem. Here's how to do it:

●     Choose System Settings from the Apple menu after it opens.

●     Select Full Disk Access under Privacy & Security.

●     To access the System Settings window, open a Finder window, choose Applications, and then drag and drop Microsoft Outlook.

●     Use Touch ID or your Mac user account password to verify the activity.

●     Verify that the switch next to Microsoft Outlook is turned on by scrolling down the list of Full Disk Access programs.

●     Go to System Preferences > Security & Privacy > Security > Full Disk Access from the Apple menu, then continue steps 4–7 if your Mac is running macOS Monterey or an earlier version of the system software.

5. Restart your Mac

MacOS updates may address issues with app verification that have been reported. To upgrade your Mac's system software, follow these steps:

●     Choose General > Software Update when you launch the System Settings application.

●     Click on Update Now.

●     To upgrade the system software on macOS Monterey and older versions, open the Apple menu and select System Preferences > Software upgrade.

6. Update Mac and Microsoft Outlook.

It would help to upgrade your Mac to ensure it is compatible with Microsoft Outlook. Additionally, upgrading Microsoft Outlook or downloading and installing the most recent version may be helpful.

 

To check for updates, select the Outlook Help menu and select the older version of Outlook. Use the App Store to update it if there isn't a Check for Updates option.

7. Reduce the size of the CoreServicesUIAgent Microsoft Outlook Verification Window

The Verifying Microsoft Outlook popup can be temporarily avoided by clicking the - button to minimize the CoreServicesUIAgent window if the procedure above is not successfully removed.

8. Start the Mac in safe mode.

You can rule out various system problems and restart your Mac with the required processes and settings by rebooting it to safe mode.

Once your Mac has restarted safely, check whether the validating window has gone.

9. Permit Anywhere Application Downloads

Setting Allow Applications Downloaded from Anywhere in System Settings is another way to resolve the Verifying Microsoft Outlook Mac stuck issue. Here's how to do it:

●     Navigate to Security > Settings > Privacy & Security > Check Anywhere.

●     Permit Anywhere Application Downloading

●     If there isn't an Anywhere option, use the Terminal to display it:

●     Open Spotlight to access Terminal.

●     Take a copy of the command and paste it in spctl --master-disable sudo

●     Enable Downloaded Applications from Anywhere Terminal.